Changing paid social from a traffic source to a revenue stream
Precis introduced new performance heights after changing TUI’s paid social media from a traffic source to a revenue stream.
With 20 million customers and 180 worldwide destinations, TUI represents the no.1 biggest travel company in the world. TUI operates in 15 source markets across the globe and offers tailor-made experiences in their wide portfolio of hand-picked hotels, award-winning airline, cruise ships and holiday destinations.
Heights of performance numbers
YOY increase in bookings
A granular audience strategy combined with CPA-optimised bidding led us to achieve +200% in bookings with lowered CPA.
YoY uplift in revenue from paid social
Even with traffic as primary goal, Precis’ ambition from the start was to increase TUI’s revenue share from paid social. A heavy shift in account structure enabled a conversion oriented allocation of budgets as well as structured targeting of audiences built upon purchase intent, resulting in increased revenue streams while hitting the traffic target at the same time.
Decrease in CPC
Automated processes for updating content and sharing data insights on ad performance have allowed for increasingly relevant and engaging ads, resulting in a profitable drop in Cost Per Click even during intense peak periods.
We have fundamentally changed our way of working together with Precis Digital. The automated processes and data driven insights combined with a close collaboration has been the main key for success.
Structured & explorative tests
Our consistent drive of finding the best creatives and conversion signals enabled us to strengthen relevance and bidding on an ongoing basis. Structured processes across teams and stakeholders for testing, evaluating and taking action, allowed us to continuously push the performance further and achieve greater results.
Expanding high impact audiences
By researching TUI’s target audience, Precis was able to identify similar audiences and interest categories aligned with TUI’s existing customers. Combined with an audience structure based on purchase intent and enhanced control of devices and placements, Precis expanded the portfolio of audiences in a profitable manner, achieving bookings from both new customers and returning customers.
Optimising towards value-indicating actions, and not only the main KPIs, enabled us to base our bidding on an increased share of valuable signals from TUI’s customers. This strategy led us to reach conclusions based on a greater set of data, which in turn enhanced the end goal performance.